2

Pick-Up

In Toronto your car rental reservation typically comes with 1 hour grace period. If you’re running late to pick up your rental car please call the designated location in Toronto and let one of our agents know that you’re going to delay and they’ll hold the reserved vehicle for you.

At the time of picking up your rental car in Toronto make sure to have a valid driver’s license and a major credit card. Driver’s license and credit card need to be under the same name.

You will be provided with mandatory and optional coverages. If you have your own transferable coverage, make sure to have a proof of coverage at the time of picking up the rental car. Advantage Car Rental Toronto accepts valid personal automobile policies and credit card coverages. If you have any one of those two then you don’t need to purchase Advantage’s Loss Damage Waiver.

You will be asked to sign the rental agreement either electronically or on paper and you’ll receive a copy of the agreement. It’s important that you go over a few items before you leave the car rental lot. Inspect your Toronto rental car and determine if there is any damages such as dents or scrapes. Part of your rental agreement includes the description of your rental car’s condition. If you notice anything on the rental car that’s not mentioned on your rental agreement, please bring it to the lot attendant or the rental agent’s attention so they can make sure it’s recorded before you start driving. Inspect the trunk to determine if the spare is inflated and the necessary tools are there. Familiarize yourself with the car. Adjust the mirrors and seats to your liking, and figure out how to turn on the lights and windshield wipers. Get comfortable operating the entertainment system and GPS (if available). You don’t want any unneeded distractions once you start your journey in Toronto.

3

Drive

Driving in Toronto is a stunning experience and is the most popular way to see this wonderful city. We ask you to make sure to follow the rules when it comes to driving your rental car in Toronto because your safety is important to us.  At Advantage Car Rentals Toronto all vehicle rentals come with 24/7 free roadside assistance. On your rental agreement at the bottom left hand side you can see the roadside assistance toll free number for the specific vehicle make of your Toronto car rental. You are more than welcome to use Advantage Car Rental Toronto vehicles on toll highways. Keep in mind that there is going to be an administration fee plus to the toll charges charged on your credit card if you decide to use a e-toll highway in Toronto. Try your best to not get any parking tickets during your rental. In case if you do get a parking ticket, you’ll have a certain number of days to pay for it online yourself. Otherwise Advantage will have to pay for the ticket and will charge you the ticket amount plus an administration fee.

4

Return

When it comes time to return your rental car to the location in Toronto, there are some important things you need to know to avoid any additional charges. If you didn’t purchase pre-paid fuel at the time of picking up your rental vehicle, when you return your car, you are required to bring it back with a full tank of gas. It is a good idea to find a gas station that is close to the car rental location so that you can make sure the tank is completely full. If the tank is not full, you will be charged per litre for the cost of re-fuelling. When you return the rental car in Toronto, make sure you take all of your personal belongings with you. A representative will check the vehicle for any additional damage that has been incurred. If you have purchased Loss Damage Waiver, and you have not broken the terms and conditions of your rental, you will not be responsible for the cost of any damage above your deductible. If not, your credit card will be charged for the repair costs. Before you leave the Toronto car rental location, you will be responsible for paying any outstanding charges. This include any fees for late return, fuel charges, and fees for exceeding mileage limitations (if any). Certain Toronto car rental locations will allow you to return the car after hours. It is best to check with the location you are planning on returning the car to, and asking about their specific policies. Generally, an after-hours drop box is located at the location, where you return your keys. You will need to have this pre-arranged with the location. If your plans change during your rental period, please phone the depot to make sure they do allow after-hours returns. Make sure you have locked the car, and taken all of your belongings with you. It is important to note that your vehicle will not be checked for damage until the next business day, meaning you will still be responsible for any damage that occurs.