General Policies
Advantage Car & Truck Rentals serves many communities across Ontario, Canada.
Following are the policies that we have regarding all car and truck rental customers.
The following policies apply to all locations, but Airport locations and in-city locations
do vary. Please review the specific policies as needed.
Customer Pick-Up and Drop-Off
We are pleased to offer this service for all of our customers. Advantage Car and Truck Rentals' pick-up and drop-off
service is designed to assist with the rental process, therefore this service is restricted within a
reasonable geographical area within the city where the rental is to take place. Currently, customer pick-up or drop-off is
limited to an area within several kilometers of the rental location.
Any exceptions to this practice is at Advantage's discretion.
Rates and Price Quotations
Rates and prices vary greatly as with all businesses. All rates and prices are verified at the time of rental
and the prices that are
recorded on the documentation received at time of rental are final regardless of moment to moment verbal discussions.
Vehicle Types and Classes
We always endeavour to fulfill all customer requests for specific vehicle types or models,
but due to the nature of vehicle rentals, Advantage reserves the right to change vehicle types or
classes without warning or notification. These changes are at the discretion of Advantage staff and are
without compensation or adjustment.
Deposits and Credit Card Use
The renter listed on the rental agreement must have a valid credit card. A minimum deposit of $300.00 CDN or the estimated total of the rental is
required at the time of the rental. Any exceptions to this is strictly at Advantage's discretion.
If a gold card is used for the rental, an administration fee may apply.
Driver's License
All drivers must have a valid license at the time of rental and
all license(s) must be presented at the time of rental.
Driver(s) must have a full "G" class license if it is an Ontario license, or equivalent for non-Ontario license(s).
Kilometre Allowance
Please refer to the Airport
Rental Policies or the
In-City Rental Policies for more information about Advantage's kilometre allowance.
Fuel
Fuel consumed during the rental period is the responsibility of the renter.
Alcohol and Drug Use While Driving
It is an offense to drive while under the influence of alcohol or any drug that impairs judgment
(prescription or otherwise) and doing so will void any coverage that is applicable for the entire rental.
This includes an insurance policy, gold card coverage or all coverages purchased from Advantage.
Further, all laws applicable to drivers and the use of a motor vehicle must be adhered to.